Shipping & Return

COVID-19

Will there be delays due to COVID-19?

Unfortunatly yes. Currently, the print on demand service I use to fulfill your orders is operating at lower capacity to ensure the safety of their employees.

Since all my products are made to order, it could take up to 3 to 5 weeks for them to be prepared before they are shipped out. Apparel and custom cut and sew pieces take the longest, but luckily things like posters and face covers are shipped out in less than a week.

After fulfillment, you will receive an email when a shipping label is created for your order and is ready to be shipped out.

Thank you for your continued support of my shop during these crazy times. Stay safe my friends.

If you have any questions or concerns, please reach out to my support staff at: info@yaffadesigns.com

 

Shipping

What are the average arrival times?

You guessed it, more delays. There are some unpredictable shipping delays from USPS right now because of COVID-19 but below I have an estimate to better help you gauge when your package will arrive once you receive a shipping notification.

  • Within Europe : 10-15 business days

  • International orders: 15-25 business days 

Do you ship internationally?

Yes we pretty much ship everywhere that USPS does!

Due to COVID-19, we can’t ship to the following countries:

Benin, Bosnia and Herzegovina, Burundi, Cook Islands, Costa Rica, Cuba, Curacao, Gambia, Guinea - Bissau, Guyana, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Malawi, Mauritius, Moldova, Mozambique, Papua New Guinea, Paraguay, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Rwanda, South Africa, Sri Lanka, Suriname, Tunisia, Zambia, Zimbabwe.

Shipping to China has also been disabled as carriers have stopped service there.

 

I placed an order, when will I get my tracking number?

Once your product is fulfilled and a shipping label is created you will receive an email with tracking info. Just keep in mind that it can take up to 48 hours for that item to actually be put in the mail for you to start checking on where it’s located as it makes it’s way to you.

 

Will multiple products in one order arrive separately?

Yes. If your order includes different products they will arrive separately. Our apparel are sometimes made at different facilities and require different packaging making them arrive at different times.

   

Returns and Exchanges

Can I return or exchange a product?

There are no refunds or returns for items. Since everything is made special for you after you order, we don’t store inventory in order to exchange an item. Please make sure to double check the size guide before ordering to make sure your apparel fits perfectly.